Terms of service

Terms and Conditions

Welcome to The Loose Tea Grocer. By accessing or purchasing from our website (thelooseteagrocer.com), you agree to the following terms and conditions. Please read them carefully.

1. General These terms apply to all visitors, customers, and users of our website. We reserve the right to update these terms at any time without prior notice.

2. Products All our loose leaf teas are sold subject to availability. We make every effort to accurately describe our products, including weight, flavor profiles, and brewing instructions. However, slight variations in color or packaging may occur.

3. Orders and Pricing All prices are listed in Philippine Peso (PHP). We reserve the right to modify prices at any time. An order is only confirmed once you receive an order confirmation from us.

4. Payment We accept payments through our available payment methods at checkout, including GCash, QRPH, and other supported options. All transactions are processed securely.

5. Shipping and Delivery We ship within the Philippines. Delivery times may vary depending on your location and chosen shipping method. Same-day delivery may be available via Lalamove — contact us directly for arrangements.

6. Intellectual Property All content on this website, including text, images, and branding, is the property of The Loose Tea Grocer and may not be reproduced without permission.

7. Limitation of Liability The Loose Tea Grocer shall not be held liable for any indirect or consequential damages arising from the use of our products or website.

8. Governing Law These terms are governed by the laws of the Republic of the Philippines.

9. Contact Us For questions about these terms, message us on Facebook or reach out through our website.